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Some users on the Reddit community for Logitech G Hub have also pointed out the importance of having the latest version of the software installed otherwise, it will not be able to detect newer hardware connected to your device. This should solve the problem if it is related to the installation of the software. Visit the official website and reinstall Logitech G Hub. In this case, you should back up your data and clean the old software from your computer. It is possible that the software that you installed was corrupted or the install was not able to finish properly.
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